TERMS

Display of Specified Commercial Transactions Law

distributor KUIKO KEBABU Co., Ltd.
Chief operations officer Michael Tagi
Address 2042-5 Kanna, Ginowan Village, Kunigami District, Okinawa Prefecture
TEL 098-989-0530
Email address info@elisause.co.jp
Products handled Seasoning sauce
Selling price Please refer to each product page.
Other than
product price
Required fee
Consumption tax, shipping, and handling fees (cash on delivery fee of 300 yen + tax) are to be borne by the customer.
【postage】
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Application
expiration date
In principle, it is 10 days after order confirmation (automatic email sent to confirm order).
Defective product Please check the contents immediately after receiving the product.
If you suspect that the product is defective, please contact us immediately.
For initial defects that occur within 3 days from the date of product arrival and are our responsibility, we will respond with an exchange or refund.
Sales quantity There is no particular specification (settings may vary depending on the product)
Delivery time After payment is completed (excluding cash on delivery), we will ship within 5 business days (excluding weekends and holidays).
If there is a delay due to bad weather, delivery company circumstances, or any other reason, we will notify you by email.
Payment method Credit card, cash on delivery, bank transfer
Payment deadline ・For cash on delivery
Please make payment to the delivery person when the product is delivered.

・In case of bank transfer
Please make your payment within 10 days including the date of your order.
About returns
and exchanges
As a general rule, we do not accept cancellations, returns, exchanges, or changes to the order details after the order has been confirmed.
We take every possible measure to ensure the quality of our products, but in the unlikely event that you receive a product that is different from the one you ordered, or if there is any problem during shipping, we will promptly arrange for a replacement product. Masu.

If you receive a product that is different from what you ordered or a defective product, please contact us at the email address below within 7 days of receiving the product.

info@elisause.co.jp
Reception hours: Weekdays 10:00-16:00 (excluding weekends and holidays)
If the return is due to our error, such as the product being soiled or damaged, we will bear the shipping costs.