TERMS
Display of Specified Commercial Transactions Law
| distributor | KUIKO KEBABU Co., Ltd. |
|---|---|
| Chief operations officer | Michael Tagi |
| Address | 2042-5 Kanna, Ginowan Village, Kunigami District, Okinawa Prefecture |
| TEL | 098-989-0530 |
| Email address | info@elisause.co.jp |
| Products handled | Seasoning sauce |
| Selling price | Please refer to each product page. |
| Other than product price Required fee |
Consumption tax, shipping, and handling fees (cash on delivery fee of 300 yen + tax) are to be borne by the customer. 【postage】 text text text text text text text text text text |
| about shipping cost | Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text |
| Application expiration date |
In principle, it is 10 days after order confirmation (automatic email sent to confirm order). |
| Defective product | Please check the contents immediately after receiving the product. If you suspect that the product is defective, please contact us immediately. For initial defects that occur within 3 days from the date of product arrival and are our responsibility, we will respond with an exchange or refund. |
| Sales quantity | There is no particular specification (settings may vary depending on the product) |
| Delivery time | After payment is completed (excluding cash on delivery), we will ship within 5 business days (excluding weekends and holidays). If there is a delay due to bad weather, delivery company circumstances, or any other reason, we will notify you by email. |
| Payment method | Credit card, cash on delivery, bank transfer |
| Payment deadline | ・For cash on delivery Please make payment to the delivery person when the product is delivered. ・In case of bank transfer Please make your payment within 10 days including the date of your order. |
| About returns and exchanges |
As a general rule, we do not accept cancellations, returns, exchanges, or changes to the order details after the order has been confirmed. We take every possible measure to ensure the quality of our products, but in the unlikely event that you receive a product that is different from the one you ordered, or if there is any problem during shipping, we will promptly arrange for a replacement product. Masu. If you receive a product that is different from what you ordered or a defective product, please contact us at the email address below within 7 days of receiving the product. info@elisause.co.jp Reception hours: Weekdays 10:00-16:00 (excluding weekends and holidays) If the return is due to our error, such as the product being soiled or damaged, we will bear the shipping costs. |
INQUIRY FORM